Answers to your common questions

Don’t see your question here? Please email us at so we can help!

Checkout & payment

I can't find Afterpay on your site?

Ensure you aren't using an express checkout option like Shop Pay or Google Pay. Scroll to the bottom of the checkout page (past entering shipping details) to the final "payment step". You will see an option to enter your card details or pay with AfterPay.

What forms of payment can I use?

We accept Mastercard, Visa, Amex, Union Pay, Shop Pay, Apple Pay, Google Pay and AfterPay. We do not store or have access to your card information.

I'm having an issue checking out

Sorry about that! Please email with details about what's happening and we’ll help!

Orders & shipping

Where do you ship to?

We ship from our Auckland warehouse to New Zealand, Australia and USA.

If we do not ship to your region and you'd like us to, please email

What is the shipping cost and timeframe?

🇳🇿 New Zealand:

Express 💨  FREE on orders NZ$79+ otherwise NZ$4.90 for urban and $7.90 for rural deliveries. 1-3 BUSINESS DAYS* 

🇦🇺 Australia:

Standard 🚛 FREE on orders AU$99+ otherwise AU$9.90. 3-8 BUSINESS DAYS*

Express 💨 AU$24.90. 2-3 BUSINESS DAYS*

🇺🇸 USA:

Express 💨 US$19.90. 3-7 BUSINESS DAYS* 


*Please allow an additional 2 days for rural addresses, holiday periods & unforeseen courier delays.

Please contact us if we do not ship to your country. For more information, see our shipping policy.

Can I return or exchange an item?

If you experience any issues with your product, please reach out to for assistance.

Product use

Can I take Moodi while pregnant or breastfeeding?

Please consult your healthcare professional before using Moodi if you are pregnant or breastfeeding.

Is Moodi safe to take with prescription medication?

Please consult your healthcare professional before using Moodi if you are on prescription medication.

Is Moodi safe for kids?

Moodi is formulated for adults as there isn’t enough research on our active ingredients with children. It depends on what their body needs and age, so please consult your healthcare professional.

How often should I take Moodi? Can I take multiple blends?

Yes! These are the upper daily doses we recommend based on the active ingredients:

Functional Elixirs: up to 2 servings daily, regardless of other blends you take.

AM Blends: up to 2 servings daily, regardless of other blends you take.

PM Blends: up to 2 servings daily, but if you're also taking the Functional Protein, then just 1 serving daily is recommended.

Functional Protein: up to 2 servings daily, but if you're also taking the PM Blend, then just 1 serving daily is recommended.

What time of day should I take Moodi?

Here is our recommended timing for taking the blends:

Functional Elixirs: Best taken at any time.

AM Blends: Gives 5 hours of fast-acting energy, so best taken earlier in the day (not after dinner).

PM Blends: Supports relaxation and sleep, so best taken when you're looking to relax (generally after dinner).

Functional Protein: Best taken at any time.

Can I take Moodi with just water?

We advise against taking the blends (except for the Functional Elixirs) with water as they don't taste best this way.

Functional Elixirs: Best with water, we think they're delicious with ice too!

AM & PM Blends: Best with milk of your choice either hot or iced.

Functional Protein: Best blended into a smoothie, or stirred into yoghurt or oats. Can also be added to baking or pancakes.

Is Moodi Protein a meal replacement?

The Functional Protein provides long-lasting energy and great nutrients. However, it is not formulated to be a complete substitute for a balanced diet.

Can I take Moodi Protein if I don't workout?

Yes of course, you will still benefit from our functional blends!

Where do I store Moodi?

Store in a cool, dry place; reseal after use.

As we use real whole foods in our blends, mild clumping may occur if moisture gets into the product. If this happens, simply give your blend a stir.

What is the shelf life?

Our products are best used within one year. Please refer to the expiration date on your package.

General product questions

Can I get samples to try?

We don't currently offer samples sorry.

Are Moodi products vegan?

Yes, all of our products are all vegan.

Are Moodi products sugar-free?

Yes, they are all refined sugar-free.

To find nutritional information, please see the last photo on each product page or the drop-down on the right-hand side.

Are Moodi products keto?

Yes, our products are all keto friendly at the recommended serving size.

Is Moodi made in an allergen-free facility?

Our blends are manufactured in a facility that handles dairy, gluten, nuts, soy, egg, and fish; trace elements may be present.


Do you have a list of stockists?

We used to have New Zealand stockists, however, due to high demand we currently only stock our blends on our website.